Decisions need structure
Anyone deciding without an image, without a history and without a standard decides differently every time. We provide the basis, not the verdict.
About
The camera was never the product
EMPIDENT is a health tech company based in Unterföhring near Munich. We build the information layer on which dental care is planned, prioritised and managed – regardless of where patient and clinician happen to be.
The story
From remote assessment to care management
We started with a clear idea: an intraoral camera that non-medical staff can operate makes findings visible where no dentist is present – in care homes and underserved regions.
It works. But in conversations with practices, care centres and health services researchers the same question kept coming back, and it had nothing to do with distance: How do we decide faster and more consistently who is treated when and by whom?
Rural organisations ask this because they lack clinicians. Urban centres ask because they lack time. Anyone caring for patients across several sites or larger distances asks because nobody looks between two appointments. The bottleneck is the same – and it lies not in the treatment but in the decisions before and after it.
Since then we no longer see ourselves as a teledentistry vendor but as infrastructure for care management. The camera is the sensor. The app is the capture point. The dashboard is the decision surface.
3levels: practice, group, network
6building blocks in the care flow
0system migrations needed
Where we come from
Four steps that brought us here
Every step came from market feedback, not from a roadmap.
Start
Care in the nursing home
Images taken by carers, assessment by the practice. It works – but only pays off with many connected facilities.
After that
Two paths instead of one
Aftercare and telemonitoring through the practice, initial assessment of acute complaints directly for patients.
Then
From parts to a system
Initial assessment, referral, aftercare and a white-label option made more sense together than any part alone.
Today
Management layer
No longer "how do we bridge distance" but "how do we use existing resources more wisely".
Mission
What we are here for
To use existing staff resources so that more patients receive consistently high-quality care. That is the common denominator across every care setting – from the nursing home to the inner-city care centre.
Delegation needs confidence
Assistants and hygienists can take on more when the case is properly prepared and a second opinion is one click away.
The dentist stays responsible
EMPIDENT replaces neither diagnosis nor treatment. The medical decision always rests with the clinician.
Difference
What separates us from booking portals and video consultations
Four points that regularly tip the conversation.
We start before the appointment
Booking portals fill calendars. We first check whether an appointment is the right next step – and which one.
We bring the findings with us
A video call shows a face. Structured intraoral images show the tooth. That is the difference between a conversation and a basis for decisions.
We think in sites, not in sessions
Groups need comparability across locations. That is exactly where the real leverage sits.
We are not tied to one place
Where a treatment happened and where it is followed up need not be the same building – as long as image, progress and documentation flow back to the responsible clinician.
How we work
How we want to be measured
We start small: one site, one use case, eight to twelve weeks. What comes out are numbers, not impressions.
Time to initial assessment
How long does it take from first contact to a reliable assessment?
Avoided check-ups
How many routine check-ups could be closed digitally?
Delegation rate
What share of cases was prepared or handled without dentist time?
Avoidable journeys
How many trips turned out to be unnecessary after assessment?
Founding team
Talk to us directly
No contact form loop, no sales hotline. You speak to the people who build the product and carry responsibility for it.
Founder & CEO
Sandra Paz de Lucas
Sandra leads Empident and is responsible for strategy, business development and sales. For positioning, partnerships or a first pilot she is the right person to talk to – and she looks forward to hearing from you.
Do you run several sites?
Then levels 2 and 3 are the place to start – cross-site standardisation and metrics nobody collects today.